Can I drop my parcel off in a street posting box?

Yes, you can drop your return parcel in a street posting box. However, please note that this may cause delays in processing due to the carrier's collection times.

To ensure your parcel is handled promptly, we recommend dropping your return at your nearest Post Office. This is especially important for timely returns and to avoid delays commonly associated with street posting boxes.

Important: Make sure the Refundid-issued return label is clearly displayed on your parcel and that any previous delivery labels are removed or covered. This ensures there is no confusion during the processing of your return.

If you have already placed your return in a street posting box and it has not been marked as “in transit” on the Refundid App, please reach out to our support team for assistance. This ensures we can help track your parcel and resolve any issues promptly.

Remember, using a street posting box is convenient, but dropping parcels directly at a post office location can expedite the process. If you need further assistance or have any questions about posting parcels or returns, don’t hesitate to contact us here.

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