Why has my return been declined?

Refundid trusts its users to abide by our terms and conditions and only return items that are in an acceptable condition in accordance with the partner store’s return policy.


Our partner stores can decline a return if it does not abide by their return policy. This includes returns received in a damaged or worn condition and can also include sale items. Please read your store’s return policy before lodging a refund via Refundid to avoid disappointment and to ensure that your return is accepted.


If you are unsure whether your order can be refunded, please reach out to the store to double check before using Refundid.

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