If I choose to add my tracking number later, will you remind me before the deadline?

Yes! If you choose to add your tracking number later and get refunded instantly, we’ll send you email reminders to add your tracking number. (You’ll need to do this within three business days to avoid fees, and after six business days if no tracking has been added we will assume you no longer want the refund and wish to keep the items).


You’ll be able to add your tracking number easily by clicking the ‘Enter tracking number’ button on your reminder email.

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