Emma
Activity overview
Latest activity by Emma-
Emma created an article, My exchange order was refunded, how do I claim my funds back?
In some cases, the retailer may refund your exchange order. If that happens, the funds are returned to us, and we’ll then pay them out to youIf you already have a bank account linked, we’ll pay the...
-
Emma created an article, Do I need to purchase shipping through Refundid to be able to purchase shipping insurance?
No. If you manually provide a tracking number on refund for a return shipment you purchased external to Refundid, you will be given the opportunity to purchase insurance for that return shipment.
-
Emma created an article, How do you know if my return has been lost in transit?
Lost in transit occurs when a return shipment is classified as in-transit however has not received an updated scan within 10 days or more.
-
Emma created an article, What do I need to do if I’ve purchased insurance and my return shipment has been marked as lost in transit?
Nothing! We’ll automatically ensure your return is closed out and that there’s no risk of your funds being reversed.
-
Emma created an article, What does my insurance cover?
Insurance purchased through Refundid will cover you financially, in the instance your return shipment falls into the category of Lost in transit. This means that if your return shipment is lost ...
-
Emma created an article, How do you offset my return shipment?
First, we determine the carbon emissions generated by your return shipment using the tracking number. Then, we collaborate with reputable environmental projects to mitigate these emissions and rest...