In some situations you will be able to use your own shipping provider, depending on the store you are returning to.
When you opt for this, you are responsible for purchasing your own shipping label and sending it to the retailer within the required timeframe of 7 days.
You will receive email and SMS notifications reminding you to upload your tracking number and send your return back to the retailer.
It is important to note, some retailers require a shipping label to be provided through Refundid. In this situation, you will receive a shipping label directly to your email associated with the return order.