Why has my refund been reversed?

There are two reasons your Refundid refund may be reversed:

  • Your return was not sent back within our 7 day return policy
    • If the parcel is lost in transit - please contact retailer
  • Your return was declined by the retailer

If your return has been reversed by Refundid, please contact our customer support team here.

If your return was reversed by the retailer, you will need to contact the retailer directly for more information.

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